With all of the concern related to COVID-19, we want to let you know about the measures we are taking to prevent disease spread. Our goal is to keep everyone safe, especially since we frequently visit elderly and immune-compromised clients at home. We do not want to contract or transmit the virus, especially due to the risk of asymptomatic carriers. Veterinary work is considered essential, and we would like to be able to continue to help our community as long as we can all stay safe.
Our staff will not come to your home if we are experiencing any signs of illness. We will ask you prior to arrival if anyone at your home has been sick with fever or respiratory signs, or has had recent travel, so that we may take appropriate precautions.
We will sanitize our hands and equipment before coming to your home. We ask for you to wash your hands as well, just prior to our arrival. We will avoid any physical contact. We love hugging and shaking hands with our clients, but sadly must not do so during this uncertain time.
Our doctors and staff will practice social distancing to the best of our ability. Whenever feasible, we will ask for appointments to be moved outside or into a garage, so that our doctors are in areas less frequented by your family. This may not be the most comfortable location for any party involved, but it is a necessary step for safety. Our doctor may ask for your family to step away (or have only one family member assist) when they administer the first sedative injection. Then the doctor will back away and allow your family to spend time with your pet as he/she falls into a deep sleep. Once asleep, the doctor will ask all family members to step back while the euthanasia medication is given. Once your pet has passed, the doctor will again step away, leaving you time with your pet to say your final goodbyes. If we are taking your pet with us for cremation, the doctor will discuss how to best move your pet to her vehicle, which may require the assistance of 1-2 family members depending on your pet’s size.
To help our doctors work efficiently, we ask that our consent form is completed ahead of time. You can download it to your computer (this will not work on a tablet or phone), fill it out, and email it to [email protected], or simply have a hard copy to give the doctor at your appointment. You can find the consent form on the "Home" page. Look for the green box labeled "Online Forms."
Please review our cancellation policy on the "Service Area and Fees" page.
Thank you for understanding these necessary procedures for us to continue to be able to help families at home during this trying time. Please let us know if you have any further questions or concerns.
Dr. Kimberly Parker
Owner, A Gentle Farewell